Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
